Your support data,
your AI agent.

Tiquette analyzes your helpdesk history to surface what's driving tickets — then trains an AI agent on your own data that drafts replies, resolves issues, and escalates exactly like your best rep would.

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Start with a free analytics report · No long-term commitment required

< 24 hrs

From helpdesk data to your first actionable insights

40%

Average reduction in avoidable repeat tickets

100%

Your team's voice — agent trained on your own data

How it works

From helpdesk data to your own AI agent.

Connect your support history and Tiquette gets to work — surfacing what's driving tickets today and building the AI agent your team needs tomorrow.

01

Connect your helpdesk

Share a recent ticket export or connect your helpdesk directly. Tiquette identifies the conversations most likely to reveal friction patterns and train your agent.

02

Analyze & learn

Conversations are cleaned, grouped, and enriched. AI reasons over themes, tone, and resolution patterns — building a model of how your best reps think and respond.

03

Insights & your agent

Get a clear picture of repeat-ticket drivers, refund patterns, and churn signals — plus an AI agent trained on your data that drafts, resolves, and escalates just like your team.

Who it's for

Built for ecommerce CX teams.

Your queue grows faster than your team

Ticket volume keeps climbing but headcount can't keep up. Tiquette shows you exactly what's driving the pile-up so you can fix the source, not just the symptoms.

You can't see the patterns without reading every ticket

The signal is buried in thousands of conversations. Tiquette surfaces repeat drivers, refund patterns, and churn risk in a report your whole team can act on.

You want AI that sounds like your brand

Generic chatbots feel robotic and erode trust. Tiquette's agent is trained on your ticket history — your tone, your resolutions, your edge cases.

Your agent,
in your voice.

Tiquette Buddy reads the ticket, your brand tone, and your past responses — then drafts a reply that sounds like it came from your best rep. The starting point for your fully autonomous agent.

Try Tiquette Buddy →
Tiquette Buddy
Ticket #4821
"Hi, I ordered 3 days ago and still haven't received a shipping confirmation. Order #88321."
Buddy draft

Hi Sarah,

Thanks for reaching out — really sorry about the wait. Your order #88321 shipped earlier today and a confirmation email is on its way to you now.

Expected delivery: Thursday, May 2nd.

The AI agent that actually sounds like you.

Tiquette learns from your ticket history — your tone, your resolutions, your edge cases — and turns that into an AI agent your CX team can trust. Fewer escalations. Faster closes. A team that scales.

Book a demo See how it works